Custom Product Artwork Guide
How to Place Your Custom Product Order
Place your order conveniently online, and one of our Customer Care Professionals will contact you within 24 business hours to collect your logo, color and application needs. Artwork format requirements are listed below. A proof is provided before production of your custom product to confirm your logo, colors and text are correct.
To receive quantity pricing, each custom design will need to be the same size and use the same logo, colors and text. If you need to upload more than one artwork file, please contact our Customer Service Department at 800-628-3524.
PLEASE ALLOW 2-3 WEEKS FOR PRODUCTION AFTER WE RECEIVE YOUR SIGNED ARTWORK APPROVAL. LARGER QUANTITY ORDERS MAY TAKE UP TO 3 WEEKS FOR PRODUCTION AFTER RECEIVING YOUR SIGNED ARTWORK APPROVAL. CALL FOR RUSH ORDERS AT 800-628-3524.
or call 800-628-3524 for a price quote.
Artwork Requirements for Custom Product Production
Vector artwork files are used to print our custom products. Using vector artwork ensures your image will print clearly, not pixelated. Vector artwork, created in Illustrator, is comprised of outlines, not pixels. All fonts used within the vector file must be converted to outlines to avoid font substitution if we don’t have the font on our computers. You can always send us your font files, and we can convert your fonts to outlines.
File Formats We Accept for Custom Products
Our graphic designers can work with any type of file or sample (jpg, tif, png, gif, doc, docx, pdf, ai, eps, tif, psd, ppt or printout of your artwork) to create a vector file for your custom product. If you provide a photo of your artwork, a resolution of 300 dpi or higher will give you the best results.
Custom Artwork Charge
If we create a vector file of your artwork, there are two types of fees. The standard fee will be a one-time $40 artwork creation charge. If the project is more in depth and complicated, there may be additional artwork charges. If you have questions about which fee will be applied, we would be happy to answer this for you. Once we have created your vector artwork, we will give you the vector file so you can use it on all of your marketing materials to create consistent branding for your institution or business. As an added bonus, we will retain your vector artwork on file to make it easy for you to place future custom product orders with Carrot-Top Industries.
Call 800-628-3524 for more information.